Frequently Asked Questions

 

Where does your database of social media accounts come from?

Thousands of companies and individuals working in the fashion industry are included in Fashion RightNow. All companies and individuals listed in our directory are researched and their websites, feeds and social media accounts verified by Fashion RightNow editors. We also have tools which monitor twitter, facebook, instagram and youtube for new accounts so we can add them as they are created.

 

Is Fashion RightNow international or for the UK fashion industry only?

Fashion RightNow includes companies from all over the world. Anyone working in the industry can apply to be included in the directory, and we organise social media accounts into lists based on language.

 

Why do people join Fashion RightNow?

It is impossible even for the most advanced social media users to find and follow over 3000 companies and over 1000 individuals across all the main social media platforms. Our researchers continually maintain the database of accounts so that you don’t have to. If you want to be in the know, with instant access to all the latest fashion news and social media content, then there isn’t another tool like it anywhere.

 

How can I be listed on Fashion RightNow?

Simply visit our Suggestions page, enter your website, news page and social media accounts and let us know why you’d like to be included in our directory. Once you do, we’ll review the request and add you to the relevant lists.

 

Are people who don’t work in the industry allowed to participate?

Yes, thousands of fashionistas are already part of the Fashion RightNow community.

 

Are fashion students allowed to use Fashion RightNow?

Students can register for free so long as you use a valid fashion school email address.

 

How do I change which social accounts our profile is connected to?

Simply visit our Suggestions page, and update your website, news page or social media accounts. Once you do, we’ll review the request and update the accounts.

 

How does your search tool work?

Our search tool indexes all the latest content across the social platforms and websites, providing users with a real-time search tool for the latest content which mentions ‘shoes’ or ‘Victoria Beckham’. We only include results from entities in our directory, so that you get just the content that matters, without having to filter out content from outside the industry.

 

Can I just search Twitter instead of Fashion RightNow?

While Twitter Search is an amazing resource, our search takes you immediately to the content that matters, from those who are authoritative or interesting in the fashion industry. It also shows the content from the other social platforms, meaning you get to do five searches in one basically.

 

Can I cancel Fashion RightNow at any time?

Yes, Fashion RightNow does not require a long-term contract. If you decide you don’t like Fashion RightNow within the first 14 days simply let us know and it won’t cost you anything. After that you can cancel your subscription in your PayPal account and you won’t be charged again after that month’s term.

 

Do you offer discounted pricing such as for non-profits or startups?

We do not differentiate our plans based on our clients’ businesses. We feel that our cheapest plan is well-priced compared to other social monitoring tools. We try to keep the subscription rate fair for everyone rather than up-charge select clients.